web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#426686 07/13/06 05:20 AM
Joined: Jul 2006
Posts: 7
iBod Offline OP
Member
OP Offline
Member
Joined: Jul 2006
Posts: 7
Help

Aprox 2 - 3 years ago i installed an iDcs 100 for a customer of mine when i was till relatively familiar with samsung. My main experience was installing the compact 2.

Anyway recently they have requested the auto attendant facility, so i have brought a misc 2 card for this purpose. After returning the first card, i have now recieved my second card and installed it into the system and still can't get it to work.

I have tried 806 pre-install and after selecting yes, it still says none.

I cant see it in the dial plan to add or see the port numbers.

If i try use any of the aa functions such as the translation table etc etc it says no aa card installed.

I feel i am missing something major here and really cant think what. Would really appreciate any help with this.

Thanks

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#426687 07/13/06 06:46 AM
Joined: Sep 2001
Posts: 2,329
Likes: 7
pvj Offline
Moderator-Executone-Isoetec, Samsung
*****
Offline
Moderator-Executone-Isoetec, Samsung
*****
Joined: Sep 2001
Posts: 2,329
Likes: 7
Is this a release 1 or 2 system?Using a mem card or an SCMP1?

#426688 07/13/06 08:38 AM
Joined: Jul 2006
Posts: 7
iBod Offline OP
Member
OP Offline
Member
Joined: Jul 2006
Posts: 7
sorry can you be a bit more specific, however i am pretty sure it is a release 1 as the compact 2 had only just been phased out when the system was installed.

#426689 07/13/06 12:00 PM
Joined: Mar 2001
Posts: 3,869
Member
****
Offline
Member
****
Joined: Mar 2001
Posts: 3,869
Go into MMC 724 and add the the AA numbers, that will help.

Why don't you have a city listed? Sometimes people are in the EU and without an address that can throw us off because we are talking about one thing and the overseas customers are talking about something else.

We will not come and steal your customer base or kidnap your family.


THE Bracha, old blond specialist in Rube Goldberg solutions.
#426690 07/13/06 10:05 PM
Joined: Jul 2006
Posts: 7
iBod Offline OP
Member
OP Offline
Member
Joined: Jul 2006
Posts: 7
Lol. Sorry i am in Northamptonshire in the UK. I have tried this but it doesnt give the option in 724 to add the aa ports. It Keeps saying no AA\VM Card Installed.

#426691 07/14/06 07:05 AM
Joined: Dec 2005
Posts: 170
Member
Offline
Member
Joined: Dec 2005
Posts: 170
need some info. what software do you have on the 100 and what is the part number on the misc card.

#426692 07/14/06 07:09 AM
Joined: Dec 2005
Posts: 170
Member
Offline
Member
Joined: Dec 2005
Posts: 170
in the card configuration mmc, (ex. 806 in US)does it say if a misc card is installed or not.

#426693 07/14/06 02:53 PM
Joined: Mar 2001
Posts: 3,869
Member
****
Offline
Member
****
Joined: Mar 2001
Posts: 3,869
Did you do program "Assign VM/AA Port" that we have as 207?

Do you know if this is an EU card or from somewhere else.

We have a MMC 724 that shows the code for features.

Acct = 47, Auth = * BGM = 371 + 372, Camp = 45, CBK = 44, etc.

Find that program, no matter what the particular MMC is, you need that program. You need to find the AA ports and there will probably be nothing in there.

That is where I would look, see if that gives you a clue. And, I would really recommend putting UK in your post so we know you have non-US equipment and can reply correctly. Many things are the same but not all.

Please check that out and get back to us.


THE Bracha, old blond specialist in Rube Goldberg solutions.
#426694 07/16/06 02:45 PM
Joined: Oct 2004
Posts: 195
Member
Offline
Member
Joined: Oct 2004
Posts: 195
So it's Ok,I aggree w'Bunnie.Please get back to us men.


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,703 CTX100 install
186,793 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
2 members (Curlycord, dexman), 84 guests, and 247 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5