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#426728 07/14/06 06:55 AM
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Hi there!, Im looking for some help.

Im traying to connect IP Telephones in my OS 100 system, I have an IP address for MCP, MGI and my telephone. Actually I can talk IP Phone against IP Phone, but when Im trying to call to a normal extention I can´t it say "No MGI CHs".
Does anyone can help me?


Thank you

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#426729 07/14/06 07:01 AM
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make sure all your settings are correct in mmc 831. If so reset your MGI card.

#426730 07/14/06 07:37 AM
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Are the phones internal or external? Have you checked MMC 806 to make sure that the system sees the MGI and mmc 724 that the MGI channels have numbers?


Mitel, Samsung, CTP+ and A+ Certified.
#426731 07/14/06 07:52 AM
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The phones are internal, both. IP and normals, actually IP phones works with or without the MGI Card.

I can see the MGI card in MMC 806 and in MMC 724 I have the 8 channels 3801 al 3808.

My IP extensions are 320X and my extensions are 2XX.

Thank you

#426732 07/14/06 08:00 AM
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can you ping your MGI IP address?

the format you should use is ping xxx.xxx.xxx.xxx -t. Sometimes if the card hasnt been reset it will still respond to a few pings. If you get 10 consecutive pings, then it should be good.


Mitel, Samsung, CTP+ and A+ Certified.
#426733 07/14/06 08:12 AM
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Yes, it´s working good, is responding all the pings.

#426734 07/14/06 08:31 AM
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Could you tell me a kind of walkthrough, just for check if I have all the settings or I miss something.

What do I need to have in MMC 831, 835, etc.

Thanks again

#426735 07/14/06 09:19 AM
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I made some change... in the MMC 616 MGI User, I set that the port 3801 can be used for the extension 3201, 3802 for 3202. And now itñs workin, but I don´t think this is good, because I just have 8 ports 3801 to 3802 that means that I just can have 8 IP phones.

#426736 07/14/06 09:29 AM
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I dont think you want to lock up the ports that way.

mmc 830 set private with public 831, 840 the same.

#426737 07/14/06 10:05 AM
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I GOT IT !!!!!!!!!!!!!
laugh
I was missing something, I need to get in the MMC 615 and set all the port in the group LOCAL ITP. I think that when you put the MGI Card in the beginin you don´t need to do this (I mean when you turn on in the default pamateters), but when you have a system already configured then you need to set up this MMC.

Thank you

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