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HELP WITH RESETING TO DEFAULT PASSCODES
#426744 07/20/06 12:02 PM
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WE ARE HAVING TROUBLE WITH A DEALER AND THEY HAVE CHANGED ALL OUR PASS CODES SO WE CAN NO DO ANYTHING WITH OUR SYSTEM. DOES ANYBODY HAVE ANY HELP IN RESETING PASSCODES. PLEASE HELP

Samsung Telephones and Equipment
Re: HELP WITH RESETING TO DEFAULT PASSCODES
#426745 07/20/06 12:14 PM
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Resetting the passcodes for what?A little more information might help.

Re: HELP WITH RESETING TO DEFAULT PASSCODES
#426746 07/20/06 12:39 PM
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TECH PASSWORD AND CUSTOMER PROGRAMING
THEY CHANGED THEM BOTH AND THERE WANT TO CHARGE AN ARM AND A LEG TO COME AND DO SIMPLE THING FOR US

Re: HELP WITH RESETING TO DEFAULT PASSCODES
#426747 07/20/06 01:01 PM
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Welcome Russ, please don't SHOUT it gives us old farts a headache :shhh:
Passwords are not allowed on the open forum, you can look for a qualified installer and PM them here is a link to installers in your area
https://www.sundance-communications...stallers/United_States/Illinois/Chicago/


Merritt

Business Telephones & Equipment + Commercial Audio/Video Products
Commercial Communications . . . Turner, Maine
If it was built in the last 10 years don't expect it to work right.
Re: HELP WITH RESETING TO DEFAULT PASSCODES
#426748 07/20/06 05:16 PM
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Jeez, I know this has been posted before but any way your dealer is required to give you the passwords to YOUR phone system. It belongs to you and not them. If you want to try and program it yourselves then they by law can not prevent you access to your system. Watch how fast they give you the passwords when you mention that your going to sue them.

Re: HELP WITH RESETING TO DEFAULT PASSCODES
#426749 07/20/06 05:27 PM
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Skip
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Serving SW and West central Fl since 1984
Re: HELP WITH RESETING TO DEFAULT PASSCODES
#426750 07/20/06 05:30 PM
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RUSSOPOWER

why dont you email the installer with a link to one of these threads ?

(or start another one )

I suspect his response might be very interesting


Skip
------------------------------------

Serving SW and West central Fl since 1984
Re: HELP WITH RESETING TO DEFAULT PASSCODES
#426751 07/20/06 05:50 PM
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Do you have any overdue bills from your vendor?


Rhett
Re: HELP WITH RESETING TO DEFAULT PASSCODES
#426752 07/20/06 08:32 PM
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A simple procedure we have used in the past is to have the customer fax Samsung tech support on their letterhead requesting (us) a certified dealer access to the system by the back door algorythm.

We call Samsung tech support and in their algorythm they look up what the back door code will be for a specific minute (helps to have the correct time on site).

During that one minute, the code they give you works to enterr programming, not a minute before, not a minute after.

Once we are in programming the first thing to do is change the passcode back to default.

All this costs is the time for the technician to be on site, Samsung does not charge.

You can do your own programming from then on if you are qualified or practice enough to be able.


THE Bracha, old blond specialist in Rube Goldberg solutions.
Re: HELP WITH RESETING TO DEFAULT PASSCODES
#426753 07/21/06 01:22 AM
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Why is this posted twice with two threads?


THE Bracha, old blond specialist in Rube Goldberg solutions.
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