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Joined: Jul 2006
Posts: 18
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OP
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I will contact Smasung about the patch. I will let you know the out come. Thanks!
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Joined: Dec 2004
Posts: 4,096
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smartech do you read your pm's ?
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Joined: Jul 2006
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Yes I do when my email informs me. I have this page saved. I guess I had better check both when loggin in to this page.
Thanks!
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Joined: Mar 2001
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Wayne you are such a nice guy.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Jul 2006
Posts: 18
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Joined: Jul 2006
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Sorry it has been so longer since I have responded. I had some other projects that took over for a while. I have found postings that older versions of the firmware for SVMI-4e cause this problem. Samsung website states that the firmware needs to be updated but does not indicate where to obtain this update. The current version installed is 2.5. Could someone direct me to the download or provide me with this? I have called and left messages with samsung for this update. This contact was given to me from one of the 12 different divisions that I was transferred to. This was about 10 days ago. Of course, not response.
Thanks!
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Joined: Dec 2004
Posts: 4,096
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You need to call a local dealer and have them do it for you. I doubt Samsung direct will send it to you but they will send it to a dealer.
Good luck
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Joined: Aug 2006
Posts: 185
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Posts: 185 |
Might I give a word of advice from the school of hard knocks... (1)set download to "no" in the system (2) anytime you get any SVMi do a default soon as you have it on line. If you don't you are asking for many headaches. Have the dealer default, add the patch, change download to "yes" and restart the system to download the info. I would not try to keep anything. You may have to reprogram some stuff but that way you know you have a clean system start point
:toast:
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Joined: Jul 2006
Posts: 18
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Joined: Jul 2006
Posts: 18 |
That is great advice. I will follow your word.
That is not good news about Samsung not sending it directly to me. I will contact a Samsung dealer about the update. If you come across this patch by any chance, please let me know.
Thanks!
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Joined: Aug 2006
Posts: 185
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Samsung will only send software to a dealer. If you are having problems contacting someone, here is the main number for Samsung. Call and ask for the BCS marketing manager. He will get you in contact with the correct person. 972-761-7000
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Joined: Jul 2006
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That is the number that I have been trying to track down. Thanks a lot!
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