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Joined: Jan 2007
Posts: 3
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Joined: Jan 2007
Posts: 3 |
Help! I have a fax machine on station 216 (analogue extension) which can send, but cannot receive. Its number is a DDI and despite setting up in MMC714, incoming callos hit the auto attendant in both day and night modes. All help gratefully received.
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Joined: Aug 2006
Posts: 287
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Joined: Aug 2006
Posts: 287 |
This might sound silly but check to make sure that you have DND off & no call forwards set.
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Joined: Jan 2007
Posts: 3
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Joined: Jan 2007
Posts: 3 |
Thanks KX. I actually solved the problem on Monday pm. I was under the impression that BT were sending 6 digits. After 5 phone calls and sll the usual menus, I finally found a guy he was not only helpful, but also had a sense of humour. Unusual, I know.
It turns out that they were only sending 4 digits. That corrected and everything's working fine now.
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