web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#433099 11/13/08 07:28 PM
Joined: Jul 2008
Posts: 49
bubble Offline OP
Member
OP Offline
Member
Joined: Jul 2008
Posts: 49
Hi i have a customer with 7100 and built in VM/AA, they have a DDI witch is aimed straight at the VM Group (51X) it plays the message which tells customers that calls may be recorded. After the message it then rings to a group(50X) where it displays what company the customers are ringing. They now want a second DDI to hear the same meassage and then ring a new group, we need it to show the name of the DDI too. This is where i'm a little bit stuck, i created a new menu in the menu block but i don't know how to aim the new DDI at that menu??? I'm not very good at putting words and sentence's together so apologies if you do not understand.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#433100 11/13/08 08:37 PM
Joined: Aug 2006
Posts: 287
Member
Offline
Member
Joined: Aug 2006
Posts: 287
Make an entry in the forward station (last 4 digits of DDI) and send it to the new menu

#433101 11/14/08 03:15 AM
Joined: Jul 2008
Posts: 49
bubble Offline OP
Member
OP Offline
Member
Joined: Jul 2008
Posts: 49
Thanks mate will give it a go

#433102 11/14/08 02:45 PM
Joined: Oct 2007
Posts: 157
Member
Offline
Member
Joined: Oct 2007
Posts: 157
With it being a DDi call you may also have to put the entry into the forward trunk menu as well.


Samsung, Ericsson, NEC, Nortel Certified Installer

Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,710 CTX100 install
186,795 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
pvj 4
jc2it 4
Who's Online Now
1 members (Professor Shadow), 189 guests, and 235 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5