web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Dec 2008
Posts: 2
Member
OP Offline
Member
Joined: Dec 2008
Posts: 2
Okay.. I've been looking everywhere in my Cadence User's Manual to find this answer and I'm having no luck.. I'm trying to Access the Administrator's Mailbox and the steps indicated state to "Call CADENCE". I cannot find how to DO that! Does anyone out there know how one can accomplish this?? My VP and I are both trying to override a passcode and I'm sure I can do the rest of the steps once I know how this is done.

Help????

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Aug 2004
Posts: 9,155
Likes: 16
Admin
*****
Offline
Admin
*****
Joined: Aug 2004
Posts: 9,155
Likes: 16
How do retrieve your voice mail messages? Button press or do you dial an extension number?


[Linked Image]
Joined: Sep 2001
Posts: 2,329
Likes: 7
pvj Offline
Moderator-Executone-Isoetec, Samsung
*****
Offline
Moderator-Executone-Isoetec, Samsung
*****
Joined: Sep 2001
Posts: 2,329
Likes: 7
Like above either press your voicemail button or try 529.I must say if you can't figure that out I wouldn't be messing with the system.

Joined: Mar 2001
Posts: 3,869
Member
****
Offline
Member
****
Joined: Mar 2001
Posts: 3,869
You don't say if your cadence is in a DCS or in a 50si or a iDCS100.

The default extension for a DCS would 529, just dial 529 as pvj suggests.

If you have a 50si the default extension would be 519, I believe, haven't done a 50si with Cadence in a while.


THE Bracha, old blond specialist in Rube Goldberg solutions.
Joined: Dec 2008
Posts: 2
Member
OP Offline
Member
Joined: Dec 2008
Posts: 2
Just got back on here.. very busy.. thanks for the replies, except for the rude one from pvj.. uncalled for.. but anyway.. it's in a DCS, Old blond hippity hopping Bunnie.. Nowhere in the book is there any reference to HOW to "call CADENCE".. it just says to do it.. Now, to make sure mr. pvj is satisfied, if it was as simple as pressing the VM (that stands for voicemail) button, there would not be a problem... we're trying to access old messages from a former employee/who also happened to be a former partner, who left no trail of the mailbox PW.. and it's important to my VP to gain access to the administrator's mailbox so we can override the system and set up what is now HIS mailbox.

So.. I'll try 529.. and see if that works! Thanks!

Joined: Sep 2001
Posts: 2,329
Likes: 7
pvj Offline
Moderator-Executone-Isoetec, Samsung
*****
Offline
Moderator-Executone-Isoetec, Samsung
*****
Joined: Sep 2001
Posts: 2,329
Likes: 7
What do you find rude?
Calling Cadence is as simple as pushing a voicemail key.But accessing the admin mailbox will involve more steps.

Joined: Mar 2001
Posts: 3,869
Member
****
Offline
Member
****
Joined: Mar 2001
Posts: 3,869
If he was a creature of habit, he could have used the last four of his SS number or the first or last four of the street address.

It is possible to go into Cadence on the phone [vrs. using a laptop] and reset the password on the mailbox, Paige has done it multiple times when an employee leaves and doesn't leave the password.

Also some people change the password and keep the mailbox active with that person's greeting. The former employee can't access new messages but people can still leave messages.

One of our customers got proof of employee dishonesty that way. Very handy sometimes.


THE Bracha, old blond specialist in Rube Goldberg solutions.

Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,097 Shoretel
187,703 CTX100 install
186,792 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
1 members (Curlycord), 86 guests, and 248 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5