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Joined: Apr 2009
Posts: 14
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Joined: Apr 2009
Posts: 14
Three Officeserv 7200 are remotely connected over a point to point circuits. One has an svmi20e voicemal system that the other two hit.

If I dial 5039 from any of the systems it will take me to the auto attendant / voice mail.

If I call an extension at remote site 1, it will forward the call to the voice mail system because of the busy/no answer settings.

If I call an extension at remote site 2, it will not forward the call to the voice mail system.

I have verified that my settings in menu 5.15.6 are the same between the systems.

I have verified that my network settings in menus 3.1 thru 3.3 handles 50 in the same way.

Any thoughts would be appreciated.

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Joined: Aug 2006
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Check Menu 5.14.6 intercom external foward must be on.

Mario


Mario Gelinas
IT Technician | Technicien TI

Barrette Structural

555 rang St-Malo, Trois-Rivières, Qc, CA, G8V 0A8
D: 819.374.6061 x2331 F: 819.374.4527
www.barrettestructural.com

Joined: Apr 2009
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That solved the problem. Thank you Mario.


Moderated by  nameless, pvj 

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