web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#435469 10/22/09 10:16 AM
Joined: Nov 2007
Posts: 492
6string Offline OP
Member
OP Offline
Member
Joined: Nov 2007
Posts: 492
The company I work for is doing research and were considering picking up a new product line.
I wanted to get some feedback from the pro's in the field. How are these systems working out in the field? Are there typical issue's however there stable rock solid systems? Or are there so many issue's I might get a migrain?

Thanks in advance for your time?

RTB

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#435470 10/22/09 10:35 AM
Joined: May 2007
Posts: 1,218
Member
Offline
Member
Joined: May 2007
Posts: 1,218
I'm a little biased, but the product line is great. The OS7100 has become a very stable product and the OS7200 has been solid since it was released.

#435471 10/22/09 01:29 PM
Joined: Nov 2007
Posts: 492
6string Offline OP
Member
OP Offline
Member
Joined: Nov 2007
Posts: 492
Thanks Marc

Anyone else?

#435472 10/22/09 05:46 PM
Joined: Feb 2008
Posts: 326
Member
Offline
Member
Joined: Feb 2008
Posts: 326
I've been a samsung dealer since 2002. I've been a long time nortel M1 and norstar guy (since 616DR2 ish, SL1-ST /N), always thought the product was pretty awesome. Then I came into Samsung, and i think I got into it around the time when the 100/500 line was getting the kinks worked out. I thought the product was awesome, and has since replaced the norstar line as my favorite equipment to program and work on. Like every other manufacturer there have been some new product growing pains in the 7000 series - enough that i continued to sell the 100 (for its rock solid stability) even tho the 7100 had better promise and features. Now with the MP10a... Even if Samsung hadn't given notification of the 100 being disco'd here in north america - I'm happily only selling 7000 series now, have customers with 100's, 500's, and all variant's of the 7000 series. The rock solid performance, 5 year warranty, Great licensing setup (no licenses for extra tdm phones or mailboxes or per-ip hardware phones is nice compared to some other manuf *nortel*toshiba) great feature set that keeps getting upgrades, whats not to like.

ok i'm a little biased. I just think the product is great and really easy to make customers happy with.


~ Marty

Sometimes there ARE ghosts in the machine. I use MSN Live, ask me for the addy if you want.

Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience

http://www.vernontelecom.com
#435473 10/25/09 06:48 PM
Joined: Sep 2007
Posts: 1,173
Member
Offline
Member
Joined: Sep 2007
Posts: 1,173
Been an Samsung dealer for 20+ years and they went through their worst period in 1998-2000 with the horrendous Cadence voice mail, but the current products are as good as anything out there for the money.

Zero critical failures on all the 7000-series systems we have installed.

#435474 10/27/09 11:57 PM
Joined: Jul 2009
Posts: 157
Member
Offline
Member
Joined: Jul 2009
Posts: 157
Been working with Samsung gear for last 9 years or so. In general pretty stable, and once familiar with the programming very flexible.

I have had a few issues with software glitches on a few models, mostly when first introduced but they are usually pretty quickly addressed.

No critical failures on 7000 series so far, but have had a few strange problems with 7030's in dual cabinet setups.

Would I go with Samsung again if I was restarting fresh in a new company knowing what I do? Yes, Have done exactly that not that long ago smile


Cheers, Dave.
Eco Communications
Selling and installing Ericsson BP150/50/250 from 1996 to 2005
Samsung selling and installing since 2000
Toshiba selling and installing since 2004
Microsoft NT and SQL certified (10 years ago...)

Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,099 Shoretel
187,712 CTX100 install
186,799 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
jc2it 4
teleco 4
Who's Online Now
2 members (Professor Shadow, Toner), 178 guests, and 244 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5