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#440196 09/06/11 10:17 AM
Joined: Sep 2011
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MaxA Offline OP
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Hello evrybody,
i'm newbie owner of samsung 7030 system.

This is the system:
7030 sys ver 4.46e
3 analogic trunk
8 digital stations
2 analogic stations

My problem:
The system after max four working fine hours drop down and must reboot it.
I don't understund why. I have make very simply configuration and before this for ensurance i have restore the system (phone system and vm) to default value.

The system in new and work from two day.

This it the log from last drop down

MJA01 09/06/2011 16:26:50 Power On Restart Pwr reset
MNF38 09/06/2011 16:26:50 Card Active C1-S01
MNF38 09/06/2011 16:26:50 Card Active C1-S02
MNF38 09/06/2011 16:26:50 Card Active C1-S03
MNF38 09/06/2011 16:26:50 Card Active C1-S04
MJA05 09/06/2011 16:26:50 LCP Restart CABINET:1
MJE10 09/06/2011 16:26:50 SVMi Restart C1-MP
MJE01 09/06/2011 16:26:50 MGI Restart C1-MP
MNF33 09/06/2011 16:26:50 SVMi Request C1-MP
MNF35 09/06/2011 16:26:50 SVMi Request End C1-MP
MNF36 09/06/2011 16:26:50 SVMi HDD Alarm C1-MP 00%
MJE14 09/06/2011 16:26:50 MPS Restart C1-MP

and this from VM

WARNING - Tue Sep 6 16:26:04 2011
Improper shutdown detected.

NOTICE - Tue Sep 6 16:26:05 2011
Block table /os7100/vm/dta/BLOCK.TBL successfully loaded

NOTICE - Tue Sep 6 16:26:05 2011
Total voice ports available: 2

NOTICE - Tue Sep 6 16:26:21 2011
Clock set


Anyone can help me?

Thank you
Max

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#440197 09/06/11 10:43 AM
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What level software do you have on system also do you have any power problems on site or ups

#440198 09/06/11 12:01 PM
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MaxA Offline OP
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Medium level i think, but the current configuration is made after restore a defult values and is very too simple (only groups, incoming call routing and some telephone buttons. no other).

Power problems is possible.

Tomorrow i'm try to put a ups (now the system work without, i'm wait a new one) and see if the situation change.

I keep you informated. Thank you.

#440199 09/07/11 02:07 PM
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MaxA Offline OP
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Nothing is changed.

Today (with ups) six drop down, one at 5.45 am with no working system (vm/aa is deliberately not programmed).

Is possible cause that the telephone cables pass near power cables?

I think to test this in the next weekend. I want unplug all (phones,truks,lan and misc) ad leave the system power on for looking if stay alive two non stop days.

Any suggestion?
Tank you.

#440200 09/07/11 03:26 PM
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Just remove it from the LAN and see what happens. I have seen and read a lot about LAN issues.


Bobby Mreen
Communications Technician
#440201 09/16/11 05:04 AM
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MaxA Offline OP
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** SOLVED **

I Have follow bmreen suggestion. Disconnected the lan, the system is start to work without issue.

After 4-5 days without drop down have find a solution for reconnect the lan.

Before have put the lan cable distant from electrical cable (in the sytem electrical box), then i have plug the lan directly in the router. (my lan have a switch 16 port plugged in the router. The officeserv before this change are plugged in the switch).

Now the system work correctly and connected to the lan and internet.

That is for yours information.

Thank you.


Moderated by  nameless, pvj 

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