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Joined: Sep 2011
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Hey guys maybe somebody can give me a hand on this issue I am having with our SVMI Email notifications for voicemail not sending the notification email. I checked in the mclass menu and all options are set correct as well as in the system wide parameters menu. This is the error I am getting and I can't figure out why it keeps timing out.
=>NOTICE - MIME Message 0000690C, Time: 2.15s, Voice Size: 32400, Fax Size: 0
=>NET 15:50.36.77 SmtpMain Got Packet MClassSN:668 MsgFile(C:\TEMP\000005C4.EML)
Flags:x1 RetryCount:2
=>NET 15:50.36.77 SmtpBeginSession> Host(174.123.161.xxx) Cur(174.123.161.xxx) I
nSess?0
=>NET 15:50.36.77 SmtpBeginSession Connecting to Server 174.123.161.xxx:25
=>NET 15:50.36.77 SmtpOpen Remote Host End Point: 174.123.161.xxx:25
=>ERROR - SMTP Connect to Server 174.123.161.xxx:25 Timed out
=>NET 15:51.37.30 SmtpClose Connection aborted
=>NET 15:51.37.30 SmtpBeginSession SmtpOpen failed
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Joined: Jul 2006
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> SMTP Connect to Server 174.123.161.xxx:25 Timed out
It doesn't look like there is a mail server listening at the destination, or the connection is being blocked my a firewall.
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Joined: Sep 2011
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Originally posted by tdw42:
> SMTP Connect to Server 174.123.161.xxx:25 Timed out
It doesn't look like there is a mail server listening at the destination, or the connection is being blocked my a firewall. What I thought to I called and made sure port 25 is unblocked it is.. Port 26 same thing.. No matter what it still times out. I can ping the address.. Its very weird.
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Joined: Jul 2006
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Does the mail server accept non-authenticated inbound messages ?
Can you ping the SVMi-20E from the local and remote networks ?
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Joined: Sep 2011
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I can ping it local. I don't have remote set up as I only access it internally.
It all worked fine till we switched to ATT Uverse. I called ATT and they unblocked port 25 yet that still doesn't work. It does not accept non authenticated messages but I have the username and password in the one menu and it also has been setup that way.
Maybe I am missing something. I am new to setting this up.
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Joined: Sep 2011
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Is there a way I can test a connection on the SMVI-20E internally? Like pinging something or ?
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Joined: Jul 2006
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So it was working fine until your ISP changed ?
If so, which end (Officeserv or mail server), or both ?
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Joined: Sep 2011
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Switched from a T1 to a PRI so had ot get separate data. So went to Uverse cause all that was available in this area.
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Joined: Jun 2006
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Moderator-Samsung
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Try typing the following into a command prompt
telnet 174.123.161.xxx:25
see if you get a connection
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Joined: Sep 2011
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yep I got a connection just fine. I also tried port 26
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