Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Login and logout solution
#440314 09/19/11 07:49 AM
Joined: Oct 2010
Posts: 182
Member
OP Offline
Member
Joined: Oct 2010
Posts: 182
I need to configure some type of basic Call Center solution for incomming calls with login on extensions.
OS7070 with 4.53c version.

When a call comes to group 5000:
- If the group doesn’t have a phone logged in, the Caller must hear a message “There´s no operator at this moment, try later please.” and the call must be hanged up automaticaly.
- If the group have extensions logged in, the call must come to this extensions distributively.

This can be done with analog, digital and/or IP extensions?
This can be done with UCD login?
How?

Samsung Telephones and Equipment
Re: Login and logout solution
#440315 09/19/11 08:35 AM
Joined: Jun 2005
Posts: 574
Member
Offline
Member
Joined: Jun 2005
Posts: 574
email sent

Re: Login and logout solution
#440316 09/19/11 09:01 AM
Joined: Oct 2010
Posts: 182
Member
OP Offline
Member
Joined: Oct 2010
Posts: 182
You are the best!


Moderated by  Genesiscomm, nameless, pvj 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Limiting trunk access
by Bushmills - 06/01/20 06:10 PM
Phone in DCS Operator Group doesn't ring
by Keyset6 - 06/01/20 12:07 PM
NS1000 RENUMBER 600 and IDC GROUPS
by ronaldjamesh - 05/31/20 11:54 AM
Spam Canned Meat Varieties
by dexman - 05/30/20 01:37 AM
Partner ACS T1 module setup
by ChrisRR - 05/29/20 08:32 PM
Who's Online Now
37 members (Curlycord, Touch Tone Tommy, BobRobert, teleco, jkmartin, Bushmills, Keyset6, tylan, dexman, justbill, dans, hbiss, KRRath, seafort, backspace, Professor Shadow, Arthur P. Bloom, BTS01, newtecky, mike b, Daniel, Yucca Telecom, jknichols, gelehu, Biztel Cuban Okie Tech, iatech3800, Yoda, ILE, vicbob, nameless, Skunky, metelcom, MooreTel, nortelvoip, phonemeister, Mercenary Roadie, hitechcomm), 426 guests, and 39 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,731
Posts635,918
Members49,292
Most Online5,661
May 23rd, 2018
Today's Birthdays
Allen Carter, hwong, It Department, kitecomms, spider
Newest Members
swoodsNI, B. Endsley, Abner Dawes, Gringo, Jeffrey Cohen
49292 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 21
Bob-o 11
hbiss 10
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners