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Login and logout solution
#440314 09/19/11 07:49 AM
Joined: Oct 2010
Posts: 182
OP Offline
Joined: Oct 2010
Posts: 182
I need to configure some type of basic Call Center solution for incomming calls with login on extensions.
OS7070 with 4.53c version.

When a call comes to group 5000:
- If the group doesn’t have a phone logged in, the Caller must hear a message “There´s no operator at this moment, try later please.” and the call must be hanged up automaticaly.
- If the group have extensions logged in, the call must come to this extensions distributively.

This can be done with analog, digital and/or IP extensions?
This can be done with UCD login?

Samsung Telephones and Equipment
Re: Login and logout solution
#440315 09/19/11 08:35 AM
Joined: Jun 2005
Posts: 574
Joined: Jun 2005
Posts: 574
email sent

Re: Login and logout solution
#440316 09/19/11 09:01 AM
Joined: Oct 2010
Posts: 182
OP Offline
Joined: Oct 2010
Posts: 182
You are the best!

Moderated by  Genesiscomm, nameless, pvj 

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