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Joined: Oct 2010
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I need to configure some type of basic Call Center solution for incomming calls with login on extensions. OS7070 with 4.53c version.
When a call comes to group 5000: - If the group doesn’t have a phone logged in, the Caller must hear a message “There´s no operator at this moment, try later please.†and the call must be hanged up automaticaly. - If the group have extensions logged in, the call must come to this extensions distributively.
This can be done with analog, digital and/or IP extensions? This can be done with UCD login? How?
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Joined: Oct 2010
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