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#461191 08/03/05 10:18 AM
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dans Offline OP
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Let me save some key strokes, I already am familiar with f-ing company Norvergence.

We picked up a customer who needs programming changes on their phone system. The KSU has Matrix CCS on the front, I have been told this is a ESI system.
It looks to be a 616 with voice mail
Can someone tell me what model it would be and if I would be able to get hold of the programming manaul?

It was installed in 2004


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#461192 08/03/05 10:36 AM
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I'm wondering if it's a IVX C class, does it look like this?

https://www.esicclass.com/docs/IVX/04500390_RevC_IVX_C_GII.pdf


Russ runs a local service and private tech center.

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#461193 08/03/05 02:20 PM
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Most of the Norvergence installs were S-Class,
and some E-Class


Rick

------------------
Komon Communications Inc. Business Communication Systems and Service

#461194 08/04/05 01:18 AM
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dans Offline OP
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Thanks, looks like the system is the S class. Can anyone explain how to add or remove lines from the dial 9 hunt and to assign ringing to a anolog port?


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#461195 09/16/05 06:18 AM
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Heres a step in the right direction...

Function 211 once you get into installer programming. This cannot be done in admin programming.


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