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Mobile Messaging
#466184 02/01/10 02:44 PM
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cryan28 Offline OP
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Having moved from VIP (see: VIP and Outlook ) we're now experimenting with mobile messaging.

We have the feature active however I do not see a place to enter any kind of smtp information. I have my email address in Program 6 5, but do not receive email notifications on new messages.

Is this something the installer will have to do? -.-

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Re: Mobile Messaging
#466185 02/02/10 09:07 AM
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Program 6 5 , isn't mobile messaging , I would suggest getting the installer involved

Re: Mobile Messaging
#466186 02/02/10 11:54 AM
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cryan28 Offline OP
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Re: Mobile Messaging
#466187 02/02/10 12:29 PM
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I thought you meant system programing , that is user programig , You will need to get the installer to do the system programing that needs to be done and also is the system equipted with the ACS card or a SIP card ?

Re: Mobile Messaging
#466188 02/24/10 05:02 AM
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You will need to have your installer involved to program the SMTP and Mail IP address.

We also created an email account just for mobile messaging, something like [email protected]

Otherwise it works great.

Cosmo


Rick "Cosmo" Mercure
Tri Star Telecom
Sebring, FL http://www.tristartelecom.net
Re: Mobile Messaging
#466189 02/24/10 07:13 AM
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cryan28 Offline OP
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All settings were entered correctly for SMTP and IP on day one of the install. ESI had to remote in and restart the card.
Issue resolved.

Re: Mobile Messaging
#466190 03/09/10 10:58 AM
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We are having some problems where mobile messaging goes to sleep, we either have to pull the ASC card, or have tech support go in and reset the card. Is anyone else experiencing this?

Re: Mobile Messaging
#466191 03/12/10 04:50 PM
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Program 824 nsp programing is where you put the SMTP info in

Re: Mobile Messaging
#466192 03/12/10 07:10 PM
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there is new software to correct the asc card problem its the .18 software


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