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Joined: May 2010
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I only have one amphenol/66 Block so could only connect one of them.
There is a card with an Ethernet jack in the second slot (but I cannot access via Ethernet due to no Mac version of ESI-Admin or ESI-Access.
Is your suggestion to put the 684 in slot 1, the 612 in slot 2 and only connect to the 612? Or are you suggesting that I connect to both (which would require a second amphenol and 66 block)?
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Joined: May 2010
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The extension problem happened during one of our storms when the line to that area came down. Could a short on an extension line cause the amphenol to go bad?
I just found a spare 66 block so could wire the amphenol up to the new block - I don't suspect the block as a phone directly connected on the amphenol side of the block has no tone on the affected extensions.
I could understand if it was the original two bad extensions however for the extra four on the 612 to not have tone befuddles me which is why I came here? :rolleyes:
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Joined: May 2005
Posts: 456
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Sounds like you have an IVC card. Is the Ethernet jack you are talking about taking up the 2nd slot in the cabinet or is it the NSP port you are referring to? If it is an IVC card:
You need to take the IVC card (the one with the Ethernet port on the side) out when you re-initialize. When you change port card configuration (which you did when you changed the 684 for the 612) you need to boot the system with just the one port card before any changes will register.
Leave out the IVC card, you don't need it unless you're doing VoIP anyways. Sounds to me like the storm took out ports 8-12 on your 684 card, but those ports won't work as digital ports on the 612 card until you re-initialize properly.
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Joined: May 2010
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The Ethernet is in the second card slot. Will try later without the IVC card and let people know.
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Joined: May 2010
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Initialization without the Ethernet card has made no difference. Still dont have ext. 104, 106 or 108-111.
Help!!!!!!!!
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Joined: May 2005
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Are the same ports bad whether you use the 612 or the 684?
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Joined: May 2010
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Well after multiple initializations of varying types (with cards, without cards, only one card, etc.) the system is back up and running with all extensions now accessible.
Now all I need is to reprogram the Auto Attendant and things should be set to go.
Oh and I still need to upgrade to the latest software.
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Joined: Nov 2004
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Moderator-ESI - Executone
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Moderator-ESI - Executone
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what software is currently running?
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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