atcomsystems.ca/forum Forums Other TDM Phone Systems ESI Telephones & Systems CS 200 With SIP Setup For Poly 7000

Checking To See If Any One Is Been Able To Get A Poly IP7000 To Work With ESI.
I Received Snap Shots From ESI On Polycom Setup. Followed The Specks Can Ring Station But Not Able To Register Or Dial Out.
Any Help With Be Greatly Appreciated
Thanks
RD

I'm having the exact same issue with the ESI CS 200 and the IP 7000. Were you able to get this figured out? It's been escalated with ESI but still not getting solid answers yet.

Hey Guys. I hope this helps. I was able to get it working no prblem, but be aware you cant conference with it. The polycom conference key doesnt jive with ESI and of course the analog instructions wont work either

I have a whole 8 page quick guide written for this that i provided to ESI tech support 6 months ago on how to do this, but i guess it didnt make its way out yet. a lot has to do with the actual polycom phone and how it works. If you are still searching please shoot me an email and i can send you the document. Please excuse my ignorance, but i am new to this forum and not sure if i can post a doc or not

You have to keep a standard ESI phone in the room to create the conference call, then bring the Polycom into the conference as a member. This is pretty much the norm for all systems.

The Polycom unit is just the equivalent of a single-line set and its switch hook flash can only create a consultation hold condition.

Ed,

Great point. This is very common unless the system has a conference room application built in

Another great way of doing it is the Konf-tel 50 device. It plugs into the ESI phone, similiar to a headset does. You can then make the call with the ESI phone, power on the konf-tel and sit the handset down and have a great conference call. Much more inexpensive than a polycom ip series and definitely more convenient than adding an analog card if not ports are available

Ed,

Great point. This is very common unless the system has a conference room application built in

Another great way of doing it is the Konf-tel 50 device. It plugs into the ESI phone, similiar to a headset does. You can then make the call with the ESI phone, power on the konf-tel and sit the handset down and have a great conference call. Much more inexpensive than a polycom ip series and definitely more convenient than adding an analog card if not ports are available

For what it's worth.
We have installed several of the Polycom Phones of different styles (Analog hardwire, Analog Wireless, IP, etc.).
One thing we found out by horsing around was that the Flash Timer in the Polycom could be programmed so we set it to 600ms and that if you pressed the Flash key 2 times, you could get it to do the conference okay. However pressing the Flash key 2 times is tricky. When you press the Flash key the first time, you have to count so many seconds (watch the LCD of the Polycom for clues) then press it the 2nd time so the ESI can see the Flash in time to count it as a double Flash.
Food For Thought.