web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: May 2006
Posts: 154
brwyatt Offline OP
Member
OP Offline
Member
Joined: May 2006
Posts: 154
I have a adix aps system. The problem that I am having is that I have put in a new ix-12ktd-2 (12 button phone). It will ring when called for so long then it just stop ringing when you try to call it again. So when it will not ring anymore you have to unplug it and let it set for 10 or 20 seconds. Then plug it back up and everything works fine for a few days or hours then it stops ringing again.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Nov 2006
Posts: 186
Member
Offline
Member
Joined: Nov 2006
Posts: 186
Iwatsu had a problem with the speakers in ktd-2 phones. Its a bad solder connection on the pcb
for the speaker.
Juno

Joined: Jun 2006
Posts: 1,624
Member
*****
Offline
Member
*****
Joined: Jun 2006
Posts: 1,624
Try swapping it with a known working phone for a few days and see if it follows the phone or the port.


"I'm the one that has to die when it's time for me to die, so let me live my life, the way I want to."
-- Jimi Hendrix

Joined: Jun 2008
Posts: 4
Member
Offline
Member
Joined: Jun 2008
Posts: 4
There are plastic jumper straps that come loose inside the phone unerneath the display. They vibrate loose when the handset gets hung up and it affects all audio not just ringing. If you are careful and the phone is not under warranty it is possible to tighten those. You should have some tech experience with hardware as the phones are very pricey if you make a mistake.


If at first you don't succeed, try again before you call and piss off tech support!

Moderated by  JBean3329 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,287
Posts638,793
Members49,767
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,337 Shoretel
188,997 CTX100 install
187,389 1a2 system
Newest Members
Robbks, A2A Networks, James D., Nadisale, andreww
49,767 Registered Users
Top Posters(30 Days)
Toner 23
teleco 7
dexman 5
dans 4
Who's Online Now
0 members (), 130 guests, and 391 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5