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#470157 03/21/12 05:44 AM
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Hi,

We have a fax machine that is requiring a 9 to access an outside line. Is there a way I can tell the phone system that when the phone goes off-hook to present outside dialtone to the fax?

We have an Iwatsu Adix - I can get version info if needed.

Thanks


Rich
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#470158 03/22/12 04:47 AM
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In programming Class 10 enter 9 in the Prime Line Access block for the fax extension.


Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
#470159 03/22/12 05:35 AM
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Also, in programming Class 11, don't forget to 'allow' Prime Line for all your CO/PRI trunks.

#470160 04/25/12 03:03 AM
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Hey - just got back around to checking this post - thanks for the help it worked!

TelecomGirl - I wasn't able to find where you were talking about in class 11 but we have other faxes where the prime line access was filled in so it must be globally allowed?


Rich

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