atcomsystems.ca/forum Forums VOIP Phones & IP PBX VoIP & Cloud Phones, Hosted PBX, General IP Phones Why don't IP phones have universal many DSS buttons like digital system phones?

"How about the simple fact that Asterisk is a PBX, not a key system? Most all of asterisk's operation is inbound. Outbound dialing is mostly limited to dialing 9, to get an "outside line". (or whatever number's setup in the dialing plans)"

I wouldn't even go as far as calling an Asterisk a PBX. Someone wanted a cheap way to make telephone calls over IP, so along it came. IP still has a way to go to become mainstream. the only advantage i see for IP is if you have a lot of remote users or telecommuters. A static business office with a binch of employees all in the same building garner no benefit from a VoIP system.

Forget about the VOIP issue with the IP phones. It seems like they don't even function correctly as an inter-office intercom system because of the lack of monitoring buttons. A manager can't have a direct DSS button to monitor other extensions or see when they are on the phone.

Residential users want a button to be assigned to every room in the house for quick access for each room; they don't want to scroll down a menu to find a room! They want a quick brainless press of a button.

Is it that the IP phones can't do it?
or is it that the IP phones just don't want to do it because they think the LCD screen replaces the need for DSS buttons?

Forget about the VOIP issue with the IP phones. It seems like they don't even function correctly as an inter-office intercom system because of the lack of monitoring buttons. A manager can't have a direct DSS button to monitor other extensions or see when they are on the phone.

Residential users want a button to be assigned to every room in the house for quick access for each room; they don't want to scroll down a menu to find a room! They want a quick brainless press of a button.

Is it that the IP phones can't do it?
or is it that the IP phones just don't want to do it because they think the LCD screen replaces the need for DSS buttons?

It seems the IT industry thinks that a PC based call manager or large screen phone takes the place of buttons.

What do you expect? They grew up in front of a computer or video game.

Then their mommy's and daddy's sent them off to college to get MBA degrees so know they are trying to make money off the only thing they know how to do.

-Hal

It depends on th emodel of IP set. If it is behind a manufacturer PBX of the same type and model chances are you will have alomost all TDM functionality. Several guys have said their Tadiran,ESI, and NEC sets have them. I know the Comdial Vertical I Primo IP set does. Where I see the loss of features is in the SIP set offerings. Lot of the VoIP PBXs that are coming out today are very short in the feature list department. Nothing like telling the customer they have to hit feat. button *33#455 to transfer or conference.

Thanks johhz. You're absolutely right. Everything that everyone has stated in this thread in regards to wanting different things...the Allworx solutions can handle.

Allworx has All Page And voice intercom to all sets????

Whats 12 buttons?? What if you have 30 phones. How does recption see who on the phone???
And if you say PC screen will it work on a non brand
new PC with 5 apps open???

Yeah...you can intercom all sets, or set up individual zones, or individual users. As for the question about having 30 phones, you can do it 2 ways. Either through our Live Calls Report screen a reception would have up, or through our Call Assistant software that allows you to see every single person in the company, and what they are doing (phone wise). We've tested it to work with MANY applications open on the computer, including memory hogging software pieces.

I'm thinking of becoming an Allworx dealer, but the only real thing that bothers me is to eliminate the 110 volt power adapter, you need a new hub with poe (power over ethernet). This increases the price of the system where it makes it hard for the customer to justify. Does anyone know of any good, and reasonabilly priced poe hubs?