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Joined: Nov 2005
Posts: 323
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OP
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Joined: Nov 2005
Posts: 323 |
Time Warner is providing telephone service through VOIP. Our fax machine is having trouble receiving.(busy signal). Could it be because of the VOIP service.
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Joined: Aug 2004
Posts: 9,155 Likes: 16
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Joined: Aug 2004
Posts: 9,155 Likes: 16 |
Typically you won't get a busy signal because of VoIP transport but for grins unplug the fax and dial the fax number...what happens then???
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Joined: Nov 2005
Posts: 323
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Joined: Nov 2005
Posts: 323 |
I was going out there this morning to do just that, thank you.
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Joined: Jun 2005
Posts: 2,702 Likes: 7
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Joined: Jun 2005
Posts: 2,702 Likes: 7 |
I have seen faxes strugle over VOIP. I Had a customer that went to a flex-PRI service, which turned out was basically running over voip. He want back to a traditional PRI service because he could not get the multi-page faxes to come thru completely.
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Joined: Jun 2007
Posts: 2,106
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Joined: Jun 2007
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Usually you need to lock the fax to a max speed of 9600 baud for VoIP. Jitter Buffer and private IP networks will help you obtain better, sometimes higher connection rates but it is not 100%.
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Joined: Oct 2007
Posts: 2
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Joined: Oct 2007
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So faxing via VOIP is possible?
How come vonage wants like $10 extra to give you a fax line?
Sorry for the stupid questions, I am kind of new to VOIP.
Thanks.
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Joined: Jun 2007
Posts: 2,106
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Joined: Jun 2007
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Because they have to provide a better quality VoIP for faxing.
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