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#473528 06/22/11 12:11 PM
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Zultys - We are looking at Zultys because its a SIP system and not an Asterisk system - any opinions good bad or otherwise?


Steve

Sales and Support in Central and North Florida for ESI, Cisco, Avaya, Ascom and LG-Ericsson IP Phone systems, Managed IT, Structured Cabling and Video Applications

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#473529 06/23/11 03:58 AM
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Great little systems and very powerful right out of the box without any external servers etc.

Be very careful when installing them regarding options that you "assume" are included. For instance, I went out on an install only to discover that a paging port was not included on one of the units. Another time, I couldn't get the Polycom phone to do conference calls only to discover that I needed a SIP conference license and that it would work on one system but not on another.

Tech support is outsourced to a couple of different companies as well that are very willing to help.

My opinions are based on a year back so some of the minor kinks may have been worked out.

#473530 01/20/12 12:29 AM
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Sorry, Zultys technical support is NOT outsourced, it is handled by a team of professionals that work for the company, and always has. If you purchase your equipment from a distributor the distributor handles level one questions, but is backed by Zultys.

#473531 02/01/12 03:53 AM
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Looked at it a couple of years ago. Was not impressed. Maybe things have changed.

#473532 03/25/12 10:15 AM
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Look at the right to use aggrement.

Then email for a better solution.


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