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Joined: Jul 2006
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I know of two tech support guys in Fl from the old Tadiran days when the company was in Clearwater. If Tadiran wanted to save money, they would move the Headquarters to Houston Tx. Houston has been rated as the cheapest place to have a business and the housing here is cheapest in the nation.  Same size house I have here in Houston would be 5 times as much in Cali or NY.
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Joined: Jun 2005
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Well, I would say maybe they will take you up on that since they have been reading this thread (and for some reasons till can not figure out why so many people aren't happy), but they have done absolutely NOTHING on my end to fix my issues.
I STILL have problems with silent record w/ Boss groups.
Fax still does not work correctly (3 year problem now and they are just hoping I forget about it an go away).
The free upgrade they promised me (in persron) is free after I pay them over $2500.
I still have to reboot my wireless card once every week or 2 or my users complain and ultra static on the lines.
At this point, I am looking to get my coporate attorneys involved.
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Joined: Jun 2005
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Joined: Jun 2005
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Joined: Jun 2005
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Originally posted by emark:
Several years ago I had one of those problems that seems to never go away with a Coral. My techs were getting nowhere with tech support so I got involved and spoke with the tech support engineer that my folks had been dealing with, let me say here that my experience with the TAD tech support folks had always been exceptional before this, he (who shall remain nameless as he is still in tech support at TAD) gave me MAJOR attitude, until I had to explain in VERY plain english WHO was the customer (ME!!!) and who the vendor was....one further discussion with his manager and problem got solved!! His name begin with a C?
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