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#490674 07/30/09 04:28 AM
Joined: Jul 2009
Posts: 15
Chris D Offline OP
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I have recently moved a Sprint Protege KSU w/SVP-4 voice mail for a customer and have been "attempting" to add a new mailbox. I am having difficulty getting past the "enter class of service" part of adding the mailbox. These are the steps that I am taking:
Press 3
Press 2 to add
Enter the mailbox number
Enter the extension number
Enter the COS as 0 for no toll restriction or 6 for toll restriction on long distance calls

I have tried entering COS 0,1,2,3,4,5,6............
What am I doing wrong?

#490675 07/31/09 02:44 PM
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I sent you an email. It is always easier to program through a laptop than going through the Admin mail box.


Dean
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"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
#490676 07/31/09 02:50 PM
Joined: Dec 2007
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COS... Going through the admin box it might be a three digit number 000. By default the COS is "0".


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
#490677 08/13/09 02:37 PM
Joined: Oct 2006
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the class of service is 100 not 0

#490678 08/14/09 06:35 AM
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You're 100% right. laugh A typo on my part :bang:
I need to double check my typing :scratch:

Thank's for keeping me honest!


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."

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