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#50242 09/11/09 09:50 AM
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I have a Executone IDS 228, Which is having a problem were the calling party cannot hear the called party, When calling the IC the line is real static.noisy. I have changed the Station Card, which moved this problem from one extension to another extension. I have changed the Processor. I have changed the extension to another extension, changed the telephone, connected the telephone at the system still same problem. Any suggestions. System is about 6 years old. Thanks,

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#50243 09/11/09 10:13 AM
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Check your grounding. do you have an open card slot to move the station card to?

#50244 09/11/09 03:37 PM
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Is it ALL intercom calls on all phones? If so, I'd also try swapping the VCM. FYI - most new system sales stopped in 2001, so I'd guess that it is at least 8 years old.
Mike

#50245 09/22/09 08:50 AM
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If changing the station card moved your problem from 1 phone to another, I still think it is a station card issue. If you have any other open ports, try moving the static extension to another port, or change the station card again. Your replacement station card may have a problem. Also, if you have a 228 cpu, there was a problem with static on phones that were on short cable runs in the early days. If you think that is the issue, try installing a 50' base cord.


Gerald Ducote
NWA Telcom
[email protected]

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