sundance-communications.com Forums Member Forums Telephone Complaint Department & Contractors ESI using sitcky film over phone LCD's

I've yanked a bunch of that film off of 48 key phones without incident, but in my last install maybe the film was a bit too sticky or I was too hasty, as the LCD was permanently damaged. A couple of the phones looked like an old calculator display that was left out in the sun for some time.

My understanding of ESI's reasoning for film covering the LCD's is to keep it clean, I assume they assumed some of their phones may sit for a week or two on an almost finished jobsite before the customer grabs hold of them. The film is a good idea in some cases, like when that finishing drywall guy goes around the office building with his little square sanding block, or the cabinet maker or door guy takes an orbital sander to an edge of a door. Why then will that film withstand tornado speed winds if only threatened by fine dust on a micrometer level?

Maybe gently going around the LCD with a new razor blade to remove the excess would be a better alternative than wrenching on the film and likely dislocating the LCD in the process.

Most manufacturers put a protective film on their display windows so that they won't become scratched during shipping and installation. Not familiar with ESI but any that I have worked with come right off. Matter of fact you can always tell the trunk slammer installation or end user internet sale because the film never gets removed.

I assume they assumed some of their phones may sit for a week or two on an almost finished jobsite before the customer grabs hold of them. The film is a good idea in some cases, like when that finishing drywall guy goes around the office building with his little square sanding block, or the cabinet maker or door guy takes an orbital sander to an edge of a door.

If your phones are subject to that you are installing them way too soon!

-Hal

Agreed, ideally we like to install our systems on move in day, since every employee for the most part is there physically so we can train them. Consequently, the customer knows best so we try to accommodate them.