|
Joined: Feb 2011
Posts: 105
Member
|
OP
Member
Joined: Feb 2011
Posts: 105 |
Can a caller that initiates a conference back out without ending the conference? If it can be done, how?
CSR Executone of Louisiana
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Dec 2005
Posts: 649 Likes: 1
Member
|
Member
Joined: Dec 2005
Posts: 649 Likes: 1 |
From the SBX-IP user guide:
"You can establish a Conference with up to 15 parties. The other parties in the Conference may be internal or external.
Dial the desired station number. (e.g.100) Station 100 answers the call.
Press the [CONF] button.
Dial the phone number of the next desired station (e.g.104).
Station 104 answers the call.
Press the [CONF] button twice.
A 3-party conference is now established."
I would assume you could substitute an outside number in place of "ext." numbers by selecting a line and dialing an outside number. If you need to back out of a conversation, I would again, assume you would press conf again and hang up, and conf. again to rejoin, but the user guide isn't that clear about it. Hope this helps
"I thought I was wrong once, but I was mistaken"
|
|
|
|
Joined: Jul 2011
Posts: 317
Member
|
Member
Joined: Jul 2011
Posts: 317 |
All depends, I mean, if you're calling to one outside party, and then another outside party, and you conference them together, well good bye everyone if you drop out cause there goes your lines. Internally with at least 2 xt's and an outsisde line or w/e combination I would assume that it would keep them active. I can try it out for sure if I have time in the morning.
|
|
|
|
Joined: Feb 2011
Posts: 105
Member
|
OP
Member
Joined: Feb 2011
Posts: 105 |
Cool, dtcd21, let me know what you were able to find out if you can.
CSR Executone of Louisiana
|
|
|
|
Joined: Nov 2004
Posts: 524
Member
|
Member
Joined: Nov 2004
Posts: 524 |
Yes. Assign a 571 key to all your phones and have users transfer calls to 571 to place them in the conference room. The initiating phone will not be a part of the conference unless they hit the 571 button after the transfer.
ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
|
|
|
|
Joined: Dec 2005
Posts: 649 Likes: 1
Member
|
Member
Joined: Dec 2005
Posts: 649 Likes: 1 |
Conference "Room"??? That's a new one to me. It seems like a cool idea. I'll have to try that on my next install.
"I thought I was wrong once, but I was mistaken"
|
|
|
|
Joined: May 2005
Posts: 945
Member
|
Member
Joined: May 2005
Posts: 945 |
Has anyone figured out on the SBX if I setup a conf. call and have 2 outside parties and myself and I want to drop one of the outside parties how this is done? I do not think it has a drop key etc??
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
|
|
|
|
Joined: Jan 2008
Posts: 3,821
Retired Moderator
|
Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
The only way I can think of is you put the whole thing on hold, then retrieve the party you don't want and disconnect them, the take the party you do want off hold.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
|
|
|
|
Joined: Feb 2011
Posts: 105
Member
|
OP
Member
Joined: Feb 2011
Posts: 105 |
So an outside caller that wants to join in the conference room would dial a number such as 111-222-3333-571?
CSR Executone of Louisiana
|
|
|
Forums84
Topics93,970
Posts637,434
Members49,704
|
Most Online5,661 May 23rd, 2018
|
|
1 members (RATHER BE FISHING),
130
guests, and
31
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|