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Joined: Sep 2006
Posts: 275 Likes: 1
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OP
Member
Joined: Sep 2006
Posts: 275 Likes: 1 |
Oh boy, I know I'm just missing it. I am trying to schedule a day and night time for two different companies. The weekly table I've set up before, I've used index 0 for one company. For two I don't know what to do. I look at ICM groups and that's cool, but how do I get them to index something besides O? Any help would be appreciated.
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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
Index 0 controls everything. So I don't think you would want to use it in your scenario.
Index 1 controls ICM Tenancy 1, Index 2 controls ICM Tenancy 2, etc...
Someone correct me if I'm wrong.
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
That's how I understand it Larry. Everyone is Tenancy 1 but the group it not complete. An attendant is needed for each group. These "new" ATD will control their own group. The master attendant overrides everything.
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Joined: Sep 2006
Posts: 275 Likes: 1
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OP
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Joined: Sep 2006
Posts: 275 Likes: 1 |
Thanks for the reply. I'll try setting up the ICM Tenancy group to 1 and set up the weekly schedule for 1 on my bench system this weekend. I was trying to finish the install last night. I haven't gotten to the point I can slam these SBX systems in yet. Thanks again, ted
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