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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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OP
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
We are bench-testing an SBX that will be installed later this week and came across one issue that we can't figure out.
When a caller comes in via auto attendant and tries to call a station that is busy, the call goes to voice mail. Is there a way to remove this so that the station can ring and only forward to voice mail if not answered?
Ed Vaughn, MBSWWYPBX
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Joined: Sep 2011
Posts: 100
Member
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Member
Joined: Sep 2011
Posts: 100 |
Turn on DID Call Wait on STA Attrib 3 or 4, can't remember which at the moment.
EDIT: STA Attrib 4, right side
Chris NECOM Solutions powered by Internet and Telephone, LLC Comdial, Vertical, NEC DSX/SL1100, Avaya IP Office
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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OP
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
That did the trick. Thanks very much.
Ed Vaughn, MBSWWYPBX
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
I thought I warned you about that. Maybe not. I am here to help if you need support when it goes in...being that this is your first SBX "child".
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
Ed. Just a word of advice. Put a hat on. It will help to keep you from pulling your hair out on the first few that you do! :rofl:
- Dave S. -
You can never appease your ideologue opponents.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Yea, not only wear it, glue it to your head. One of those hats with the built in led lights is good.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Sep 2006
Posts: 275 Likes: 1
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