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#528265 10/27/11 07:02 AM
Joined: Feb 2011
Posts: 105
Birgit Offline OP
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Is there a better way to program a button for headset users?
The only way I was able to make it work:
PGM, empty button, PGM 17
This will give the customer these options:
Press 1: Headset on or off by pressing 1 or 0
Press 2: Ring to Headset or phone by pressing 1 or 0

The XTS has a nice button, where all you have to do is push it, and it will enable your headset without having to go through all these options.


CSR
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#528266 10/27/11 09:07 AM
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The only other option is to use the soft keys. At least headset works by defualt..you don't have to disable the speakerphone and program the 3.5 mm jack.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

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#528267 10/28/11 03:41 AM
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Birgit Offline OP
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How can you use the soft keys to switch to headset?


CSR
Executone of Louisiana
#528268 10/28/11 10:57 AM
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Press menu ring up key then press 2 then 4 and followe the visual prompts.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.

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