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#528365 11/29/11 02:39 AM
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sjs1717 Offline OP
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We have a customer that uses all Partner Systems except for 1 location. That one is a Vertical system and the installer of it is no longer available. Anyway no one can work on the in skin voice mail system because of the password that is on it. Any suggestions??

Thanks in Advance.

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#528366 11/29/11 03:31 AM
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Which password? The phone admin password or the hyperterm sign on password?


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"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

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#528367 11/29/11 10:21 AM
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Where in NE Pa are You located? Our office works on Comdial...


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#528368 11/30/11 01:58 AM
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sjs1717 Offline OP
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@Derrick...this would be the phone system pw.

#528369 11/30/11 11:09 AM
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The only way to change the phone admin password. and by that I mean the one that changes greetings etc is to log on to the voice mail with hyperterm which has its own password, and reset the admin password form there. If that was changed as well, I don't believe you will be able to default the vm and reset the password .


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
#528370 11/30/11 12:43 PM
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What vertical vm uses hyperterminal? lol.
What system is this for.

#528371 11/30/11 12:55 PM
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Quote
Originally posted by dtcd21:
What vertical vm uses hyperterminal? lol.
What system is this for.
Vodavi.


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#528372 11/30/11 01:31 PM
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ah that explains it...wrong forum then eh'

#528373 11/30/11 02:20 PM
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Kinda fuzzy area..Vodavi and Comdial no longer exist and are now Vertical products.


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#528374 11/30/11 03:46 PM
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Quote
Originally posted by sjs1717:
@Derrick...this would be the phone system pw.
Maybe I missed something, but at first, the OP requested PW information for the voice mail, but then later expressed the need for the phone system's PW. Either way, this forum doesn't allow us to provide such information in public, so I suppose that this is a moot point.


Ed Vaughn, MBSWWYPBX
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