web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#528871 04/16/12 08:13 AM
Joined: Apr 2012
Posts: 5
Member
OP Offline
Member
Joined: Apr 2012
Posts: 5
Hello all,
I hope i have a simple question for everyone.

Can anyone give me step by step instructions for how to change the music on hold on a Vertical SBX IP 320 system through the phone. I have only ever done it through programming. My customer wishes to change it from one type of internal MOH type to another. It is in function 171 and they are running version 3.5 s/w
Any help would be greatly appreciated.
Thanks


Brian D
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#528872 04/16/12 02:10 PM
Joined: Jan 2008
Posts: 3,821
Retired Moderator
****
Offline
Retired Moderator
****
Joined: Jan 2008
Posts: 3,821
This is not really a user function unless you allow them admin access to the system.
You enter admin programming at the attendant set ( I cannot provide the password) then pgm 171 flex button 8 and then dial 00-12 to choose music type.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
#528873 04/17/12 01:32 AM
Joined: Apr 2012
Posts: 5
Member
OP Offline
Member
Joined: Apr 2012
Posts: 5
Thanks so much Derrick. Worked great

I forgot about the flex button 8

They are a good 1 1/2 away- no modem, no remote log in so i figured i will let them try it out


Brian D
#528874 04/17/12 02:10 AM
Joined: Feb 2011
Posts: 105
Member
Offline
Member
Joined: Feb 2011
Posts: 105
User function to listen to the MOH currently programmed for the system:

TRANS/PGM 7, 3, 0, 1


CSR
Executone of Louisiana

Moderated by  EV607797, MnDave, nfcphoneman 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,110 Shoretel
187,715 CTX100 install
186,809 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 7
pvj 4
Who's Online Now
2 members (Curlycord, BobRobert), 128 guests, and 407 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5