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@93mdk93, I just bought a new laptop and was having the exact same problem with the error code 10061. I tried Derrick's suggestion with disabling the wireless laptop connection and then I was able to connect to the SBX with either a straight thru or a crossover cable (Thanks Derrick). Once I was connected to the SBX I could enable the wireless connection to get access to the internet and still be connected to the SBX. But if I disconected from the SBX, I had to diable the wireless connection in order to reconnect to the SBX once again. Hope this helps and good luck

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93mdk93 Offline OP
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Huh, that's really interesting... I saw Derrick's recommendation but (honestly) didn't really take it seriously. Sorry Derrick!

So does Vertical tech support know this? Dax wasn't at all worth the 45 minutes I waited to get to him yesterday.


"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy
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Some techs do and some don't, I told them about it. It may depend on the laptop. IE can sometimes not hit the web if you have two net connections and only one is connected to a lan, because it tries to connect thru the wrong one. If you disable the not connected one it works. I was having trouble connecting with Admin and figured why not disable the unconnected wireless port and see what happens.


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"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

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Success! Disabled the wifi and PCADMIN connected on the first try. Thanks everyone for your assistance..


"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy
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Quote
Originally posted by 93mdk93:
Success! Disabled the wifi and PCADMIN connected on the first try. Thanks everyone for your assistance..
You are welcome.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

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Hey Derrick, Have you played much with the software for the desktop easy phone? I am having trouble getting it to work


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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No I have not, but I will and get back to you.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
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