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Ok - I figured out how to create an automated attendant, setup the audio tex recording, and set the digit dialing. At the current time, all calls are being routed to the "Primary Attendant". Here's my question - how do I make it so that all calls which enter the the main PBX line go to the automated attendant, rather than the Primary Attendant.
I'm using DB Studio 5.3.
Help!
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Joined: Aug 2001
Posts: 774
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<font face="Verdana, Arial" size="2">Originally posted by wfsd:
Ok - I figured out how to create an automated attendant, setup the audio tex recording, and set the digit dialing. At the current time, all calls are being routed to the "Primary Attendant". Here's my question - how do I make it so that all calls which enter the the main PBX line go to the automated attendant, rather than the Primary Attendant.
I'm using DB Studio 5.3.
Help!</font> Go to Trunk Groups and set ring in from ext 100 (?) to the AA number. Did you set up a Call routing Announcement? ------------------ Voice and Data Cabling in DFW, [email protected] DnR Communications
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Joined: Jun 2005
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<font face="Verdana, Arial" size="2">Originally posted by DnRComm:
Go to Trunk Groups and set ring in from ext 100 (?) to the AA number. Did you set up a Call routing Announcement?
</font> Thank you! That worked great.
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