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Joined: May 2007
Posts: 426
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OP
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Joined: May 2007
Posts: 426 |
I have a Merlin ledgen with corporate key voice voice mail system. One of the ext. 34 when i call it from outside using AA will go to mail box after the 3 rings which we have it set to when dial ext. 34 will go to mail box after 3 rings which it should. But when they call the private number it will say please wait and I will transfer you to the operator after 3 rings. Cant figure out where the problem might be.I checked the voice mail settings and they are ok.
Thanks
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Avaya IP Office Service in Canada
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Joined: Jun 2005
Posts: 83
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Joined: Jun 2005
Posts: 83 |
you need to assign the prinipal user for the private number.
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