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Joined: Jun 2004
Posts: 310
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OP
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Joined: Jun 2004
Posts: 310 |
7200 Ver 4.60B with SVMi-20i voicemail.
Can access VM properly when on site via DM.
Cannot access VM remotely via DM.
I have set every possible port in the router suggested by tech support yet I can't get in.
Anyone had this issue and a resolution?
Thanks
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
TCP 6001 needs to be forwarded to the svmi card's ip and NOT the MP20 like you would for a OS7030/7100/7200s
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Joined: Jun 2004
Posts: 310
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OP
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Joined: Jun 2004
Posts: 310 |
I had both 6000 and 6001 going to the VM IP.
Still no go.
But thanks.
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Joined: Jul 2003
Posts: 37
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Member
Joined: Jul 2003
Posts: 37 |
Are you using the brand new DM. There's a new one for 4.60b.
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Joined: Jun 2004
Posts: 310
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OP
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Joined: Jun 2004
Posts: 310 |
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Joined: Sep 2012
Posts: 1
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Member
Joined: Sep 2012
Posts: 1 |
I am having exactly the same problem. Tried All the various ports and options
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Joined: Mar 2001
Posts: 3,869
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Member
Joined: Mar 2001
Posts: 3,869 |
There is a new release for the SMVI-20I that cures multiple problems.
Go to the GSBN site and download it, the may cure everything.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Mar 2007
Posts: 77
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Member
Joined: Mar 2007
Posts: 77 |
I am trying to update the software thru Pakage Update but after browsing to the file and selecting upload it just sits there for hours and does nothing, any Ideas?
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Joined: Sep 2012
Posts: 1
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Joined: Sep 2012
Posts: 1 |
The svmi and processor both have to be set to public with private with a valid public ip. 6001 needs to be port forwarded to voicemail ip.
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Joined: Aug 2008
Posts: 48
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Member
Joined: Aug 2008
Posts: 48 |
Hi,
Even connected on the same network, I cannot update the SVMi-20i (with the package update).
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