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Joined: Oct 2010
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Greetings: I have a one CIX 100 and one CIX 672 which I administer with the Network eManager. I've been trying to use the SM backup feature but I continue to receive errors when attempting to access the card - and which I have forgotten to jot down for this forum. If I pull the SM card and reinsert the card, the SM LED light does flash for 5 seconds and then goes dormant. If I attempt to use any feature in programming involving the SM card (format, copy, backup, read files, etc), the SM LED light never lights up and I receive the error message. I'll try to get the message but does anyone know what is wrong? Bad card or possibly a jumper in the wrong position?

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Might be a bad SM card. Try formatting it on a SM card reader from a pc and see if you can do it.

Joined: Feb 2007
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What size SD card are you using? Typically they are 1GB and I know for a fact that you cannot use any old SD card that you find at Target.

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I'm checking out the site today and I'll let you know. Both for reading the card and the size.

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OK visited one of the sites today. It was a CIX 100 which seems to have taken the transfer and unmount in SM/SD card. Took about 5 minutes and said it was successful. But the CIX backup still fails. Oh, and reading the card via external USB reader was successful - there were the correct five directories present. Any thoughts on this one?


Moderated by  Carlos#1, phonemeister 

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