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Otoni79 Offline OP
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Here is a KX-TDA50. According to the manual,it says Fault-DIF: The card installed in the slot differs from the programmed card type. But when i hover over that slot i don't get the option to delete the card. Whats the way forward?. Grateful for any help.




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Remove the card.

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Otoni79 Offline OP
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Thanks,am gonna do that. It's an offshore machine(In another country) i only handle programming remotely and the hardware is done by somebody else. I will ask him to take out the card. Will the Fault-DIF go and i have a normal empty slot once the card is removed?. Thanks once again.




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Otoni79 Offline OP
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It worked.Thanks




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Thank you for letting us know the outcome Otoni!

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Otoni79 Offline OP
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Now,how can i set up these two? When a call goes on hold, anyone should be able to pick up the line. Also, anyone should be able to join one of the four outgoing lines in use for conference calls.




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Look at system\system options page 1. one touch busy over ride by SCO key and hold key mode.

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Otoni79 Offline OP
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System > systems options > then which option? I dont see the busy overide/SCO i see Options 1 2 3 4 5 & 6 Thanks for your guidance.




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Otoni79 Offline OP
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Is it the Privacy Release by SCO Key?
its enabled




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This feature is enabled by default, but, you must assign those users that can activate the feature by Class of Service.

The TDA console has an extensive help section. It has links to the Feature manual and the Operations manual. Going through this help section will explain how to program any feature, its limitations
as to when it will and will not work, and how to activate the feature.

Privacy Release means the person who is on the call asks another to join in, the person on the call will then press and hold down the SCO button of the line they are using, while the button is held down, anyone with that SCO button on their phone can press it and join in.

Busy Over Ride means the user with that COS on their phone can Immediately join in on any busy line with a SCO button by just pressing the button. Will not work on LOOP, Group CO or Group DN
appearances.

The TVA systems have the same help section. once you learn to navigate them it will work wonders for you.

Standard Hold is enabled by default. If an SCO line is placed on hold, any other phone with that line represented by an SCO button can retrieve it.

Last edited by brokeda; 09/05/12 02:25 AM.

Moderated by  Carl Navarro, OBT 

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