atcomsystems.ca/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems Voicemail to wav?

I was recently dumped into being admin on an Inter-Tel Axxess system (which is a really nice system, I'm finding), and the previous admin apparently told the company execs that voicemails could be saved as .wav files. Now we're in a position where we've received a few threatening phone calls (don't ask *sighs*), and some of them were recorded using the VM system. As our company is so small, it was no problem to figure out which .r24 files it is, but although I've figured out the sample rate, I can't figure out the format (8-bit a-law is the closest - but still sounds like aliens trying to make contact), so I can't convert these files on my own. The lawyers need them in a format they can listen to and determine if they are valid as evidence, but calling in to voicemail isn't an option (don't ask me why - I'm just told what to do...)
So... Inter-Tel Axxess, I think it's 7.00something voicemail (Avdap?), and I'm just shy of totally clueless here.
I did see that mrb had a conversion file back in march - I'm hoping that he or someone like him can throw me a bone here.
Thanks!
Michael in Houston

We are no longer able to support Installer Level procedures such as file conversion in the open forum. If you need files converted we will be happy to refer you to a Moderator or Installer to handle the converstion. There will most likely be a fee for their professional services.

I cannot send you the software. Please do not PM me to ask for it.

What OS is the VM? OS2 or NT/2000?

The voicemail system (AVDAP) is NT.

Thank you so much, MacGyver. I had thought about titling the request "Help me, MacGyver, you're my only hope!" but figured that was a bit presumptious

The email, two paperclips, a rubber band and can of compressed air are on the way. Can you go ahead and fix me up a VTOL-Office-Chair rocket while you're at it?

We are no longer able to support Installer Level procedures such as file conversion in the open forum. If you need files converted we will be happy to refer you to a Moderator or Installer to handle the converstion. There will most likely be a fee for their professional services.

I cannot send you the software. Please do not PM me to ask for it.

Mmmm... Bisquick - I'll get right on that

The attachment was probably an exe, so I'm betting one of our mail servers ate it. Can you try re-sending as a zip?

We are no longer able to support Installer Level procedures such as file conversion in the open forum. If you need files converted we will be happy to refer you to a Moderator or Installer to handle the converstion. There will most likely be a fee for their professional services.

I cannot send you the software. Please do not PM me to ask for it.

Got it, thankyouverymuch. Works like a charm!
The chair only reached about 14' in altitude, though. I'm thinking we need to reconsider the propellant.

Thanks again!

We are no longer able to support Installer Level procedures such as file conversion in the open forum. If you need files converted we will be happy to refer you to a Moderator or Installer to handle the converstion. There will most likely be a fee for their professional services.

I cannot send you the software. Please do not PM me to ask for it.

Hi MacGyver

It sounds like you have a tool for every situation. Any chance I can bother you for your r24 converter?

I recently upgraded to a CPS system and am having a rough time with system gremlins.
I could do with the converter if only to allow me to reliably replace the audiotex after defaulting the system!

Anyone have any clues to the naming system on the NT VPU (AVDAP system)?