|
|
Joined: Apr 2009
Posts: 421
Member
|
OP
Member
Joined: Apr 2009
Posts: 421 |
Customer with a 2 year old stse rev 1.01. No V.M. 3 co lines with 5 phones. He says when he is on one phone with hand set off hook, if another phone Intcm another phone the phone he is using the Intcm comes over the speaker of that phone ??
You ideas are again welcom.
Thanks Gary S.
Gary Stevens
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2005
Posts: 15,355 Likes: 12
Moderator-Vertical, Vodavi, 1A2, Outside Wire
|
|
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,355 Likes: 12 |
By all rights, that is impossible Gary. Does your customer have a second phone in the room? Is it possible that the internal caller knows how to use off-hook voice over feature (628) to his extension?
If this really is being caused by an unrelated station-station call, then a system default is certainly in order. Have you actually witnessed this?
Never, ever trust the customer's description of something as obscure as this one.
Ed Vaughn, MBSWWYPBX
|
|
|
|
|
Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
|
|
Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
this is a stretch and doesn't quite fit your description, but if it really does come over the speaker and not the handset, is he mistakingly creating a conference call and then activating group listening?
- Dave S. -
You can never appease your ideologue opponents.
|
|
|
|
Forums84
Topics93,966
Posts637,409
Members49,704
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Curlycord),
128
guests, and
34
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
