Previous Thread
Next Thread
Print Thread
Rate This Thread
#539685 - 11/16/12 02:38 PM Samsung OS7400 - SMDR to HyperTerminal?  
Joined: Nov 2012
Posts: 3
signsofrain Offline
Member
signsofrain  Offline
Member

Joined: Nov 2012
Posts: 3
Hello,

I'm trying to get realtime SMDR data logged to a file. I have hyperterminal listening on a server machine on port 10020. In WebMMC, here are the MMC xxx settings I applied (this is a Samsung OS7400):

Update to LAN Card: Yes
Printer IP Address: (address of computer running HyperTerminal)
Printer TCP Port: 9100
LAN TCP Port: 10020
Printer Destination: PC

Updated the MMC no problem. Settings appear to be applied. Nothing coming through on HyperTerminal. I've verified that I can connect to the hyperterminal listener using telnet from my desktop machine. I type and it shows up in the hyperterminal window, so HT is working, the phone system is just not doing its thing! What am I missing?

Last edited by nameless; 11/16/12 04:30 PM. Reason: Please don't post non-customer level MMC's
Google Telephone Equipment Search
#539695 - 11/16/12 04:29 PM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: signsofrain]  
Joined: Jun 2006
Posts: 2,497
nameless Offline
Moderator-Samsung
nameless  Offline
Moderator-Samsung
*****

Joined: Jun 2006
Posts: 2,497
Brisbane, Australia
I'm not sure what that LAN TCP port is all about in that mmc.

The port you are looking for is 5100

#539696 - 11/16/12 04:38 PM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: nameless]  
Joined: Nov 2012
Posts: 3
signsofrain Offline
Member
signsofrain  Offline
Member

Joined: Nov 2012
Posts: 3
The phone system has port 5100 open, if I telnet to it I successfully connect but nothing ever shows up. Is there an SMDR On/Off somewhere? All the SMDR options I see in WebMMC are basically just to configure what fields appear in the SMDR data...

Isn't the phone system supposed to initiate a connection to your LAN printer and send the latest SMDR data periodically? Configuring the MMC to connect to an actual LAN printer will be my next step if I can't do what I need here... I'd accept help with doing that too, if anyone would care to offer it. Basically, all I've got is the phone system and WebMMC and I've so far failed to extract any SMDR data. Ideally I'd like to log it to a file in realtime but I'd settle for printing it if that's not possible.

Also, I understand that to apply these settings you need to have "Update to LAN Card" set to "Yes" - could it be that I need to reboot the system as well?


Jack of all trades, master of some.
#539898 - 11/19/12 05:55 PM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: signsofrain]  
Joined: Nov 2012
Posts: 3
signsofrain Offline
Member
signsofrain  Offline
Member

Joined: Nov 2012
Posts: 3
Bumping my topic in the hopes that someone has an answer. Come on guys, no one has experience getting electronic SMDR records out of an OfficeServ?


Jack of all trades, master of some.
#539913 - 11/19/12 08:17 PM Re: Samsung OS7400 - SMDR to HyperTerminal? [Re: signsofrain]  
Joined: May 2008
Posts: 516
Kaiser Offline
Member
Kaiser  Offline
Member

Joined: May 2008
Posts: 516
Everett, WA
5.6.2 LAN PRINTER
Printer IP address : IP of phone system
Printer Destination : PC

Leave ports default (9100 & 10020)

5.6.3 SMDR Options
Check most things yes

Open HyperTerminal:

Connect using TCP/IP Winsock
Host Address : phone system IP
Port number : 5100

Sha-BANG!
Yahoo!

Refresh your LAN PRINTER page and the Current Status should go to PC


Moderated by  Genesiscomm, nameless, pvj 

Refurbished Phones & Equipment Search
TARGETED LEADS Telephone Installers, System Installation & Phone System Sales!
Technician Search, enter State or Zip Code
Shout Box
FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Most Recent 5 Post
Ring Plan Help
by jrm2002ss. 12/16/17 05:51 PM
SVMI20e Email gateway settings
by Tariq. 12/16/17 07:39 AM
Avaya Emerges From Chapter 11
by reidtel. 12/15/17 10:33 PM
SBX IP 320 - Entering Lowercase in Station Name
by wahsatchmo. 12/15/17 10:18 PM
radio channels on analog ports
by Bushmills. 12/15/17 06:58 PM
Who's Online Now
11 registered members (Mercenary Roadie, Touch Tone Tommy, dexman, RATHER BE FISHING, hbiss, metelcom, jeffmoss26, Silversam, justbill, Professor Shadow, MooreTel), 185 guests, and 499 spiders.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Popular Topics(Views)
Newest Members
Statistikal, wahsatchmo, ShiWham, AdamCook605, shadowstock1
48359 Registered Users
Forum Statistics
Forums60
Topics90,108
Posts614,106
Members48,360
Most Online4,713
Apr 2nd, 2014
Today's Birthdays
Joseph Talbot
Top Posters(30 Days)
dexman 31
John807 15
hbiss 13
dans 12
Free Voip phone with every line!
FREE Voip Phone - Click Here!
Ad Spot for sale $299 This spot gets 5 million page loads per month! Call 1-800-766-3425
Free Phone Repair Diagnostic
Website for sale!
Business and website or sale!
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2017
Website Malware Scan




Trusted Partners
Sitemap