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Joined: Feb 2013
Posts: 3
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OP
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Joined: Feb 2013
Posts: 3 |
Hello,
I added a ESI8 ext. board in slot 5 of the ksu. Also added the 25pr connector to the 66 block.
When I plug a phone in I get a quick (initiallizing) on the phone display then blank and that's all. The phone buttons simply beep when pushed.
Thank you for your help
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Depending on the system type you have to add the card in MB 7-1. Or it could be a licensing issue. Or you ports may not be numbered.
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Joined: Feb 2013
Posts: 3
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OP
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Joined: Feb 2013
Posts: 3 |
Thanks,
This is just a NEC elite basic ksu with 8 slots. Im rtying to help a friend, she has 3 co lines and 8 ext. now, and needs 3 more phones. The on line manual's I've read offer little help, it should pulg and play.
Again thanks,
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Depending on the CPU, it may need to added. What CPU do you have?
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Joined: Apr 2007
Posts: 1,439
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Joined: Apr 2007
Posts: 1,439 |
Sounds like you have the card installed, but now you need to add the card in program 7-1 and program the new ports in 4-10 and 4-12.
D
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Joined: Feb 2013
Posts: 3
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Joined: Feb 2013
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Thanks Drpbx and doghart,
I'll go to the site and get the cpu version.
Is this a physical card to purchase, or find the program manual and enter the new ext's via the phone on ext#101.
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
PM sent. Support offered.
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