Business Phone Systems

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#548841 03/29/13 11:31 PM
Joined: May 2005
Posts: 10
NapComm Offline OP
OP Offline
Joined: May 2005
Posts: 10
I recently had to replace a defunct STSe BKSU. The system is comprised of a full complement in the main cab (Inskin pathfinder VM) with a DTIB in slot 9 and a SLIB in slot 10 of the EKSU.
Change out went fine until we realized we were getting no visual MWI or top light (set to 2).
Did nothing to the VM system other than initialize the system to the cards.
Been through the book till I'm blue in the face.
Any thoughts on anything I might have over looked?
Never give up.
Mike Golemon

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Joined: Jan 2008
Posts: 3,821
Retired Moderator
Retired Moderator
Joined: Jan 2008
Posts: 3,821
You have to add all the vm extensions to group 440 and set the card to vmib ONE in programming. You should also reboot the vm if you have not done that already.

"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.

Moderated by  EV607797, JWRacedog, MnDave, nfcphoneman 

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