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#528750 03/27/12 11:53 AM
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Has anyone messed with the MSN table when they had over lapping DID's? I set it today, both DID's ring where they should but both hang up within seconds of the call? The DID's are i.e. XXX-XXX-4998, and XXX-XXX-8998. 4998 - goes to station 141, and 8998 - goes to an AA. If I call 8998, the AA answers with Thank you for calling, and it hangs up. Other DID's that point to the same AA play the whole greeting? I am sure I missed a little step but cant find to much in the docs about it..

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#528751 03/27/12 02:15 PM
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Well, I guess there is a good reason why the cheat sheet says to contact tech service if you use the MSN table...there are no directions in the documentation.


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#528752 03/27/12 02:59 PM
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Yeah and I think there is only one person who knows it and I left her a voicemail.

#528753 03/27/12 03:30 PM
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You might be better off to get a new non conflicting did number.


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Hello All, I came across this thread while researching upgrading an existing SBX IP system to use the PRI card/PRI service. After reading this thread my upgrade appears to be pretty similar so I was wondering if there is anything anyone can relay to me in the form of any tips or userful information. Thanks in advance

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