Mitel sx-100

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Mitel sx-100 #549556 04/09/13 01:02 PM
Joined: Apr 2013 Posts: 1 gm.pa146 OP Member
OP gm.pa146 Member Joined: Apr 2013 Posts: 1	When we dial a certain room number(hotel) the phone simply clicks and disconnects. This has happened before on another room number. It randomly switched several days ago. Any ideas as to why this occurs.

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Re: Mitel sx-100 gm.pa146 #549562 04/09/13 01:26 PM
Joined: Jul 2006 Posts: 2,714 Likes: 11 Candlewood Lake OH Carl Navarro Admin
Carl Navarro Admin Joined: Jul 2006 Posts: 2,714 Likes: 11 Candlewood Lake OH	Oooh, Mr. Choice property in PA. The last time it happened to me, about 4 days ago, it was a BAD PHONE! The scary part is when I took it down to the lobby on a single jack, it worked, as soon as I too it back up to the room on two jacks, it kept tripping the ring. Outside of that, normal troubleshooting, where you disconnect all the phones and dial the room is in order. If it trips the ring, you have a cable or card problem, if not, a phone problem. If it's in the card, try swapping the card with another slot. Carl Last edited by Carl Navarro; 04/09/13 01:28 PM.

Re: Mitel sx-100 gm.pa146 #549592 04/09/13 07:44 PM
Joined: Jul 2001 Posts: 1,985 Chetco Effect DrPbx Moderator-Mitel, NEC, Vodavi
DrPbx Moderator-Mitel, NEC, Vodavi Joined: Jul 2001 Posts: 1,985 Chetco Effect	Standard symptom of a ring trip, I hated replacing those relays. Used to buy them from Dean by the dozen.

Re: Mitel sx-100 gm.pa146 #549784 04/12/13 07:25 PM
Joined: Aug 2005 Posts: 2,125 salinas, CA, USA telephoneguy Member
telephoneguy Member Joined: Aug 2005 Posts: 2,125 salinas, CA, USA	If it randomly changed from one extension to another, I'll bet that that's the day your maintenance guy changed the phone with another room. Replace the telephone. BTW, that SX-100 is about 5 generations back from the newest systems now. It's going to be increasingly difficult to support it moving forward, and it might behoove you to put money into the five-year plan for a new phone system within the next 5-7 years. \| VBC Salinas \| Valley Baptist Church, Salinas - worship and prayer for Salinas California

Re: Mitel sx-100 gm.pa146 #549797 04/13/13 10:42 AM
Joined: May 2005 Posts: 1,006 Idaho Falls, Idaho USA westerntelephone Member
westerntelephone Member Joined: May 2005 Posts: 1,006 Idaho Falls, Idaho USA	Dollars to doughnuts it's the port on the card. Replace card.

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