web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Apr 2013
Posts: 569
Member
OP Offline
Member
Joined: Apr 2013
Posts: 569
I have someone who takes care of our companies general voicemail (of someone leaves a message when we are closed). But they also have their own email. The message waiting light is on when they get their personal email. I would like to program one of the 20-key buttons to indicate when there is general voice mail (mailbox 101) and access the mail box when pressed.

I am programming via eManager software, just don't know which key option to use and how to have it point to mailbox 101. (One Touch?)

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
*****
Offline
Former Moderator-Toshiba, Request an Installer
*****
Joined: Sep 2004
Posts: 2,017
Make Phantom DN 101 on that extn. Make that extn the owner of PhDN101. Make one of the buttons a msg lite for PhDN 101


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
Joined: Apr 2013
Posts: 10
Member
Offline
Member
Joined: Apr 2013
Posts: 10
And don't forget in PhDn assignment to put your vm id code and VM message center.

Joined: Apr 2013
Posts: 569
Member
OP Offline
Member
Joined: Apr 2013
Posts: 569
That worked thanks!

Now if I wanted that same indicator MWPhDN101 on two other extensions... is there a way to do that?

Joined: Sep 2009
Posts: 162
Member
Offline
Member
Joined: Sep 2009
Posts: 162
Originally Posted by michaelg
Now if I wanted that same indicator MWPhDN101 on two other extensions... is there a way to do that?

Yes, but it's not quite as easy... you have to assign another Phantom ext (say, 102) to the next extension (I generally put it on a non-existent ADM programmed to that ext) - then the msg waiting key for 102... Make sure that ext 'owns' that Phantom... set the phantom's 'VM ID Code' to 101...

Now go to the VM and add another notification... so after it notifies 101, it will then notify 102. Make sure you set it to turn off after pickup as well as turn on the msg waiting lamp.

The customer must be trained *not* to pick up the phone before hitting the msg waiting key (or it will pick the wrong DN)

Hope this made sense...


Joined: Apr 2013
Posts: 569
Member
OP Offline
Member
Joined: Apr 2013
Posts: 569
Thanks for the quick reply. Very helpful.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,712 CTX100 install
186,796 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
jc2it 4
teleco 4
Who's Online Now
1 members (Toner), 116 guests, and 244 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5