Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Caller ID Question
#55218 07/20/06 12:05 PM
Joined: May 2005
Posts: 90
OP Offline
Joined: May 2005
Posts: 90
I think the answer to this is a definitive "No"... but I'll ask anyway.

Is there any way to forward calls to an alternate number and still have the original caller's caller ID information come through to the forwarded phone? We have a user working remotely and we're forwarding his calls to a VoIP phone (not on our Intertel system...we don't have VoIP). It works fine, but all the caller ID info comes through as our office, instead of the actual caller... for obvious reasons.

Any workarounds?

Comdial & Vertical
Comdial Vertical Search Enter Part Number
Re: Caller ID Question
#55219 07/21/06 08:21 AM
Joined: Aug 2005
Posts: 6,692
Joined: Aug 2005
Posts: 6,692
The short answer to your question is that you are correct. The answer is no. There are workarounds, but I don't know how well they will work for your situation. For instance, I have calls that ring into a call routing table, but if they fit the pattern, the CRA doesn't answer. It allows them to ring at specific stations, then if there is no answer it uses no answer call forwarding on the trunk to forward to a cell and displays the correct CID.

If that won't work maybe we can brainstorm on some other ideas.

Moderated by  Stix1 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
You don't know Jack!
by Professor Shadow - 07/12/20 02:57 AM
SL2100 night mode switching
by teleco - 07/11/20 04:19 PM
Suttle Apparatus Acquisition.
by dexman - 07/11/20 03:59 AM
Headset in-use relay
by SST - 07/08/20 06:33 PM
Partner ACS AA
by mtncomm1 - 07/08/20 04:18 PM
Who's Online Now
32 members (Skunky, Curlycord, hitechcomm, Touch Tone Tommy, Mercenary Roadie, hbiss, dexman, Bob3470, Yoda, mongo5150, Professor Shadow, newtecky, Shelbyrich, usedphones, justbill, EV607797, Avidcomm, pvj, Carl Navarro, nortelvoip, metelcom, Ruben, BTS01, teleco, ThePhoneConnection, Stix1, RATHER BE FISHING, dans, vicbob, KRRath, LoonCreek, Coral Tech), 460 guests, and 50 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
hornet, LifesaverM, Old Dog No Tricks, Ryan Jones
Newest Members
StevCom, DaleG, jlspeck, Real Estating, ForestHillChurch
49310 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 23
dans 11
Bluewater Sailing
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners