|
|
Joined: Jan 2011
Posts: 106
Member
|
OP
Member
Joined: Jan 2011
Posts: 106 |
Didn't know where to post this - so here goes. I have a new customer with a Charter Business Internet Account and Charter dial tone on a Vertical SBX. They wish to notify Charter Residential email accounts. I have been told, by Charter, this cannot be done. The Charter SMTP Relay server is 209.225.8.224(Michigan)and the residential accounts are [email protected]. Has anyone successfully SMTP from Charter to Charter?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Dec 2012
Posts: 252
Member
|
|
Member
Joined: Dec 2012
Posts: 252 |
Just for grins I tried to Telnet to the IP address via port 25 and was kicked for not having a Charter IP address.
Google on how to test SMTP and see if you can get it to work manually and this might point you in the right dorection on how to get the system congigured.
Michael Meyer
|
|
|
|
|
Joined: Mar 2008
Posts: 457
Member
|
|
Member
Joined: Mar 2008
Posts: 457 |
Didn't know where to post this - so here goes. I have a new customer with a Charter Business Internet Account and Charter dial tone on a Vertical SBX. They wish to notify Charter Residential email accounts. Is there another SMTP relay you can use? Perhaps they have a domain registered with a hosting service and you could point it at their hosts' SMTP?
"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy
|
|
|
|
|
Joined: Jan 2011
Posts: 106
Member
|
|
OP
Member
Joined: Jan 2011
Posts: 106 |
This particular customer has several employees with home email by Charter but their business account has no email at all! No SMTP relay by Charter w/o an email account at Charter. 93msk93 I am looking into exactly what you propose, a third-party SMTP relay or purchasing email from Charter and sending email to SMTP.charter.net:587. Per Google contacts, Charter should relay with a valid user ID and password. Sound right?
|
|
|
|
|
Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
|
|
Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Get a gmail account, enable smtp and use that with the required smtp auth, etc
|
|
|
|
|
Joined: Jan 2011
Posts: 106
Member
|
|
OP
Member
Joined: Jan 2011
Posts: 106 |
Solved! This customer had existing email with a vendor diff from Charter. Their data company had the router/firewall prog with that domain. When creating an email account with Charter they require you to create a new domain with them. I didn't want to change the existing router/firewall set up so I had the existing email provider set me up 8 mailboxes on their site. I sent the Vertical SMTP mail to this SMTP server on port 587 and used the user name and password of these mailboxes to deposit the message in. Moral of story - if domain already setup, run with it. No need for new one.
|
|
|
|
|
Joined: Sep 2005
Posts: 898
RIP Moderator-General
|
|
RIP Moderator-General
Joined: Sep 2005
Posts: 898 |
Thanks for following up...nice to know the resolution...
...bob...
Bob Wells
WellComm, Inc.
"As long as nobody's dead or in jail, it can't be all that bad ! "
|
|
|
|
Forums84
Topics94,285
Posts638,781
Members49,766
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
129
guests, and
182
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
