|
|
|
|
Joined: Sep 2011
Posts: 48
Member
|
OP
Member
Joined: Sep 2011
Posts: 48 |
I added a station expansion module to a MICS and after I left the customer site they called and said the auto attendant was picking up on the first ring and transferring calls to voice mail. I think this is the way it is working, 3 rings on the first line and it goes to mail and if someone is on line one it goes directly into mail. What did the new expansion do to the existing programing?
Thanks
Emmett
Last edited by Emmett Dunham; 06/11/13 06:29 PM.
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Jun 2006
Posts: 8,732 Likes: 2
Moderator-Nortel, Computers, General
|
|
Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,732 Likes: 2 |
I assume you also added phones. Check to see what, if any settings are for CFNA & CFB.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
|
|
|
|
|
Joined: Sep 2011
Posts: 48
Member
|
|
OP
Member
Joined: Sep 2011
Posts: 48 |
As far as ringing on the extensions there is not any that I put on the one new phone I added and and I think they are default with out ring. I will check in the morning for call forward and Call Forward Busy No Answer.
Emmett
|
|
|
|
Forums84
Topics94,287
Posts638,786
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
