atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Virtual ext programming, editing help

Not sure how this ext was set up before I took this job. Maybe as secondary dn on another physical ext or pilot dn. It rang on two other physical ext before it stopped working today, the Cix was power cycled last night.
There is a ring from the phone that the ext is dialed from and then goes to voicemail but no longer rings on the 2 physical ext.

When I try to pull up this ext, delete, or add as secondary dn on the physical ext I need it to ring on, I get the following errors:


CTX Error :(0x340eff) Facility=0, Severity=0,Command=204, Error Code=52, Data=255 DKT is not assigned to DN

or "The entered value conflicts with an existing ISDN assignment" and "conflicts with value of an existing number scheme"

I have looked in all the tables that I know of and cant find this ext anywhere. Pretty confusing, thanks for any help.

Check Phantom DN or multiple call group.

Thanks phonemeister, I checked both of those already though. Anywhere else this ext might be hiding? Is there a way to force delete the ext?


Edit: I took a better look through Multiple call groups and found it in there. Thanks.

Pilot DN?