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Joined: Dec 2006
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Joined: Dec 2006
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I have a user who once upon a time was able to delete her voicemail from her outlook 2002sp2 and it would immediately delete from the voicemail server. The UM client installed is 2.212. Delete from message server is selected in the Message deletion options and Automatically download new messages and Delete Message from Server after download are NOT selected in the UM options. Plus, probably in a related note since this was noticed around the same time, this user also can no longer send faxes from her outlook. When she does send a fax, it goes to the Sent faxes folder, but never gets sent. The status just says,"None" and it never changes.
Any help on this would be greatly appreciated. As far as I know this is the only user having this problem.


Axxess 9.006 with Unified Messaging 2.212 and 2-port fax card.
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Joined: Sep 2005
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Go into Help>About Microsoft Outlook>Disabled Items. If there are any items in the list, enable them and re-start Outlok.

Joined: Dec 2006
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Beautiful! That worked perfectly. I hadn't thought of disabled items. Thank you.


Axxess 9.006 with Unified Messaging 2.212 and 2-port fax card.

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